DIRECTOR OF OPERATIONS - COMMERCIAL
Company: Ace Parking
Location: San Diego
Posted on: October 19, 2024
Job Description:
About Us:
Apply promptly! A high volume of applicants is expected for the
role as detailed below, do not wait to send your CV.
One of the reasons why we are the nation's leading parking
management expert is because we recognize that "people" are what
makes our company successful. It is this recognition that serves as
the foundation and building block for our continued growth and
success. Having been in business for over 72+ years, we understand
what it means to earn "Every Thank You," which is treating our
clients, partners, guests, and team members with utmost respect and
courtesy. As one of the largest privately held management
companies, we have the experience, passion, and the know-how to
withstand the test of time and to disrupt the new marketplace with
exploding new technologies.Culture:We have a strong, distinctive
culture - a culture that is heavily influenced by a shared vision,
style, and values. Our company values are the glue that binds our
business, clients, and team members. There are some common traits
that contribute to our unique culture. Clear values, caring,
loyalty, humility, and a deep commitment to community are just a
few of them. These characteristics often steer our decision-making
and define the way we treat our customers, clients, suppliers, and
team members. We guard these values and attributes fiercely.About
the Position:As the Director of Parking Operations at Ace, you will
play a key leadership role in overseeing all parking-related
activities within the organization. Your primary responsibility
will be to lead and manage the parking division while upholding our
core values of accountability, communication, family, exceptional
service, and profitability.Accountability
- Oversee daily operations and ensure that operational targets
are met.
- Develop and implement operational policies and procedures that
improve efficiency and productivity.
- Recruit, mentor, and lead a team of parking professionals,
fostering a culture of accountability and family within the
division.
- Identify potential risks and develop strategies to mitigate
them.
- Ensure strict adherence to all parking regulations, permits,
and safety standards, with a strong commitment to
accountability.Communication
- Oversee the implementation and maintenance of cutting-edge
parking technology systems to enhance efficiency and
communication.
- Maintain open and transparent communication channels within the
department and across the organization, facilitating collaboration
and alignment with our core values.
- Collaborate with cross-functional teams to optimize processes
and improve customer satisfaction.Family
- Foster a sense of unity and collaboration within the event
management team.
- Support and mentor team members, promoting professional growth
and development.
- Embrace a culture of inclusivity, respect, and
teamwork.Exceptional service
- Ensure an outstanding customer experience by setting and
maintaining high service standards, promptly addressing customer
inquiries and feedback, and resolving issues with empathy and
effectiveness.
- Monitor and measure customer satisfaction to drive continuous
improvement.Profitability
- Manage budgets and allocate resources effectively to achieve
operational targets.
- Monitor and analyze operational data using industry-standard
metrics to identify trends and opportunities for improvement.
- Develop and implement systems to track and manage inventory,
logistics, and supply chain processes.
- Prepare reports on operational performance and provide
recommendations for improvementAbout YOU:The ideal candidate will
have a strong background in operations management, exceptional
interpersonal skills, and a proven track record of effective
leadership in a fast-paced environment.
- Bachelor's degree in Business Administration, Management, or a
related field (Master's preferred).
- Proven experience in parking operations or related field, with
a track record of success in leadership roles.
- Strong financial management skills.
- Excellent communication and interpersonal skills.
- Proficiency in parking technology and systems.
- Knowledge of local parking regulations and compliance
requirements.What We Can Offer You for All Your Hard Work:
- Compensation Range: $90,000 - $100,000 DOE
- Medical, dental, vision, life insurance coverage
- Flexible Spending Accounts
- 401k
- Vacation/Sick
- Holiday
- Discount programsAce Parking is committed to the full inclusion
of all qualified individuals. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex disability, age, sexual orientation, gender identity,
national origin, veteran status, or genetic information. As part of
this commitment, Ace Parking will ensure that persons with
disabilities are provided reasonable accommodation. If reasonable
accommodation is needed, please email:
Memberservices@aceparking.com describing the accommodation.
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Keywords: Ace Parking, Temecula , DIRECTOR OF OPERATIONS - COMMERCIAL, Executive , San Diego, California
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