Automotive Store Manager - La Mesa
Company: Family Auto Service
Location: La Mesa
Posted on: January 23, 2025
Job Description:
Overview:
Family Auto Service strives to create a family-like atmosphere for
our team, and our customers. We have been servicing cars and
assisting drivers since 1976 making us your best choice for tires
and service in San Diego. For over 40 years, we have been helping
the drivers of the San Diego area keep their cars on the road. Our
service team has over 50 years of combined experience maintaining a
variety of makes and models of cars and trucks. -The Store Manager
is responsible for the overall store performance both financial and
operational of a market by establishing and maintaining guest
services, overseeing and is accountable for the operation of their
market by ensuring maximum sales and profitability through expense
control, human resource management, and managing operating costs
and shrink. -Compensation: UP TO 200K PER YEAR - unlock your
highest earning potential with an annual base salary + regular
bonus opportunities. -Essential Roles and Responsibilities:
Ensures that each customer receives
outstanding customer service by ensuring that management team is
maintaining store standards, solid product knowledge, conducting
call backs, ensures that time commitments are met, and all other
components of guest service. Handles escalated customer
complaints.Sets expectations and communicates regularly with
employees on job responsibilities, goals, training, development,
and overall customer service. Holds management team accountable for
job responsibilities, training and goals by coaching or counseling
employees toward desired behaviors. The District Manager will lead
by example.Ensures compliance with all policies and procedures of
the Company by conducting regular meetings with employees, store
audits, etc.Conducts performance evaluations for all employees at
regular intervals.Analyzes and measures business trends; develops
and implements plans to maximize sales and meet or exceed Sales and
Profit targets as provided in the Store Margin Statement.Writes up
customers in POS systemAnswers phone callsInventory
controlQualifications:
Five or more years of experience of
sales in an auto repair shop management position or equivalent
business experience in the automotive industry.Previous experience
in managing and coaching team members to success through effective
communication; business development and strategy implementation
knowledge.Proven ability to develop and meet monthly, quarterly,
and annual plans with clearly defined goals.Proven track record of
consistently meeting and exceeding sales and profit goals.Previous
experience as an Automotive Technician or similar position
preferred, but not required.Ability to work a minimum of five days,
including weekendsBenefits:
Competitive Bi-Weekly PayTuition
ReimbursementPaid Vacation, Paid Sick Time, and 6 Paid
HolidaysMedical, Dental and Vision InsuranceLife Insurance (Company
paid)401(k) Retirement Savings Plan with Company MatchDiscounted
Services on Personal and Immediate Family VehiclesOpportunity for
Advancement! - -Sun Auto Tire & Service provides equal employment
opportunities to all employees and applicants for employment and
prohibits discrimination and harassment of any type without regard
to race, color, religion, age, sex, national origin, disability
status, genetics, protected veteran status, sexual orientation,
gender identity or expression, or any other characteristic
protected by federal, state, or local laws. -
Keywords: Family Auto Service, Temecula , Automotive Store Manager - La Mesa, Executive , La Mesa, California
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